Procedure 'City Bike'

How does it work?

There are two ways to rent a bike with us. Online or directly in the store.

Online Booking

On arrival you can tell/show us the reservation number. It’s on the email that was sent when you booked. We will check an I.D, make up a paper contract and process a safety deposit of noting down a Credit Card* number. We don’t charge a deposit, we just note the number and shred it when you get back. And then you’re good to go!

If you’d like to extend your rental just give us call/drop by, and then pay the extra days/hours when you bring the bike back. The time your rental started will be noted on the paper copy of the contract.

In-Store Booking

You’re always welcome to come by and rent a bike. We generally have enough. You also don’t need to know how long your riding for, just start riding and when your done you come back and we work out how long you’ve been.

When you’re here we will jot down some details; an I.D number and a Credit Card* number. This is just for safe keeping, so we can be sure you’ll will return. We shred these details when you get back.

Applicable for all rentals

The latest time that you can return the bike to us is daily at 5.30/45 pm.

Good to know: the rate will be lower the longer you rent! The date and start time of the bicycle rental can be found on the copy of the rental contract that you receive from us.

**IMPORTANT

To rent a bike you need to bring:

1 Credit Card* (1 Card is sufficient for several people) and

2 Official ID of the Card holder (EU identity card / passport / driver’s license) 

*Please note that we cannot accept a debit card or Prepaid Card as a deposit. If this is the case we ask for a cash deposit of 50euro per bike along with some form of I.D that you don’t need that day.

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